Delivery

Our team will coordinate with customers to arrange shipment through a suitable courier service to the specified destination. The estimated delivery cost will be included in the quotation provided to you.

Customers who prefer to use their own shipping provider are welcome to do so. Please indicate this preference in the “Extra Notes” section when placing your order. Once your courier arrangements have been confirmed, we will be happy to coordinate directly with your chosen shipping provider. Simply provide us with their contact number and email address to facilitate the process.

We highly recommend obtaining shipping insurance to protect your order against potential damage, loss, or other unexpected circumstances during transportation.

Exchange and Cancellation

Once the initial deposit has been received and order processing has commenced, changes to the selected products will no longer be permitted. Customers are therefore encouraged to carefully review their orders during the quotation stage, when adjustments can still be made.

Please be advised that order cancellations are not accepted once the initial deposit has been received.

Customers are responsible for reviewing their order confirmations and ensuring that all details are accurate. We cannot guarantee that corrections or special requests can be accommodated once an order has been processed or dispatched.

Any errors or incorrect information may also result in additional charges imposed by shipping carriers or other parties involved in the delivery process. Such charges may include additional storage fees from the receiving warehouse or other related expenses.